Key Account Manager

25 Days Holiday + 10 Wellbeing Days

At Blue Octopus, we love what we do which is why we do it! Working for Blue Octopus isn't like working for any other company; we work extremely hard to provide the best possible, award winning, service that we can. Although we work hard, we are always keen to have a good time on the way, which makes for a great office environment.

Here at Blue Octopus, we are looking for a bright, enthusiastic Key Account Manager to join us at our Head Office in Otley, West Yorkshire.

What you’ll do:

  • Develop trust relationships with a portfolio of major clients

  • Acquire a thorough understanding of key customer needs and requirements

  • Expand the relationships with existing customers by continuously improving service solutions

  • Ensure products and services are delivered in a timely manner

  • Serve as the link of communication between key customers and internal team members

  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust

  • Play an integral part in generating new sales that will turn into long-lasting relationships

  • Prepare regular reports of progress to clients and internal team using key account metrics/KPI’s

What you’ll need:

You’ll be a confident, dynamic and motivated individual with a proven track record of success in a key account/sales capacity, ideally within recruitment software background and have the ability to deal with complex information within a fast-paced environment.

It is imperative you will have solid relationship building skills with the ability to recognise market trends, researching information effectively through a variety of networks, including social media.

You will be required to travel to various client offices on a regular basis and therefore a full clean driving licence and a flexible approach is essential.

It’s important to us that our staff have a great work life balance and to achieve this we have some excellent benefits, great holidays (25 Days) homeworking, great office hours, early Friday finish, Wellbeing days (10 Days), healthcare, pension, just to name a few!

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