Application Support Administrator

We are currently looking to expand our team with a technology support focused individual. Reporting to the Implementation manager, the role covers providing support to our clients for our in-house developed recruitment software.

The role is a full time role, based at our offices in Otley, West Yorkshire, with option for partial home-working, and is an opportunity to join one of UK's leading recruitment companies.

Key Tasks and Responsibilities

  • Provide end user support via telephone, email and chat
  • Work with the implementation team to implement new systems
  • Update existing system configuration based on client feedback
  • Resolve issues and queries from clients
  • Document configuration changes and system features
  • Provide training on software features and usage
  • Strive for continuous improvement in I.T. products and services


Blue Octopus primarily work with Microsoft technologies, as such the successful candidate should have knowledge and experience of the following:

  • Communication skills
  • Organization skills
  • Customer Service skills
  • Problem solving and ability to manage and prioritize workload
  • Microsoft SQL Server (T-SQL) skills
  • Working knowledge of Azure Devops is desirable


Remote working, wellbeing days, Healthshield

At Blue Octopus, we love what we do which is why we do it! Working for Blue Octopus isn't like working for any other company; we work extremely hard to provide the best possible, Award Winning, service that we can. Although we work hard we are always keen to have a good time on the way, which makes for a great office environment.

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Feel free to get in touch to discuss further

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Blue Octopus solve the recruitment challenges

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