About Us

Would it inspire you to see the tangible impact of your work on the world? To work for a company that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), a global professional membership organisation. We are at the heart of a management career in construction.

We are the world's largest and most influential professional body for construction management and leadership. Our members work worldwide in the development, conservation and improvement of the built environment. We are tasked with promoting good practice within our industry to improve the quality of life for everyone.

About the Role

The Hub Operations Administrator provides administrative support to the Global Hub Operations team, ensuring the highest standards are maintained in the delivery of services across the globe.

As the first point of contact for the Global Hub Operations team, you will answer day to day enquires from the team, arrange and minute monthly team calls and support team events, which include managing travel, accommodation and catering requirements. You will also liaise with our members, helping them with travel arrangements to attend committee meetings and CIOB events as required, whilst ensuring committee members details are accurately recorded on the CRM database. Other duties include, raising purchase & supplier orders, managing expenses and working closely with other departments to ensure the Hubs have the most up to date information at all times.

What we’re looking for…

Are you experienced and competent in an administrative environment? Are you capable of delivering a high standard of customer service, handling queries effectively at all levels? If so, we want to hear from you!

With excellent written and spoken communication skills and the ability to interact with a wide variety of different people and cultures, you will have exceptional attention to detail and experience of proofreading documents and communications. Comfortable working as part of a team, you will be able to work well under pressure and prioritise workload in a busy environment. Strong IT skills including experience of Microsoft Office software is a must, as is experience of writing minutes and organising in house events.

What you might be asking is – why work for us?

In a nutshell, because we can offer you a really friendly, flexible and welcoming working environment, and we’ll show you that we’re committed to your personal wellbeing and to your development within your role. We’ll offer you a fantastic range of benefits – from access to a great pension scheme through to a variety of health and wellbeing schemes; and we’ll make sure that you’re constantly learning throughout your time with us. We even hold a Silver Investors in People Award – which we really hope will show you our commitment to this.

No two days will be the same in this exciting position, so if you thrive in an ever changing environment and love to get your teeth into a real challenge then this could be the role for you!

Please Note: There is currently a waiting list for on-site parking.

Apply Now

Feel free to get in touch to discuss further

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If you leave us your details, we’ll call you to organise a demonstration of our Octo system; a central hub to attract, engage and manage talent.

How can we help?

If you provide your contact details, we’ll call you to discuss your requirements in more detail.