Money and Benefits Adviser

Permanent, Full Time (35 hours per week)

About the role

The role of Money and Benefits Adviser is crucial in providing specialist knowledge and advice to residents to sustain their tenancies. You will support our income management work with residents, providing advice, support and guidance on Universal Credit, Disability Benefits, Personal Independence Payments / Attendance Allowance and housing benefit.

If you can demonstrate a flexible and confidential approach, then we would like to hear from you.

This role is pivotal in supporting JRHT residents maximise their income and to promote financial capability and independence through the welfare benefit, debt and money advice service. As a member of the Neighbourhood Services Team you will work closely with the Neighbourhood Services Officers to support some of the most vulnerable people in our communities.

We are looking for people who are committed to JRHTs values of:

• We are built on trust
• We show we care
• We make a difference

About you

You will have a client focussed approach that allows you to build and maintain effective professional relationships with a diverse range of people from diverse backgrounds. Experience of offering money and benefits advice, maintaining accurate records, an understanding of debt, county court action, and recovery methods along with associated legislation is key to you being successful in the role.

About us

The Joseph Rowntree Housing Trust (JRHT) is a registered housing association and care provider in Yorkshire and the North East. The Joseph Rowntree Foundation (JRF) is an independent social change organisation working to solve UK poverty.

Closing date for applications is Sunday 26 January 2020

Interviews will be held in York week commencing 3 February 2020

Our commitment to diversity

At JRF/JRHT we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

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