User Researcher

Permanent, Full Time (35 hours per week but willing to consider flexibility)

About the role

This is a newly created role and you will join the team at an exciting and critical time. We are seeking a User Researcher to join us and play an important role in transforming the organisation's digital proposition.

Millions of people are locked in poverty in the UK; we don’t believe that’s right. That’s why we’ve made it our mission to solve it. JRF’s new strategy is to work alongside others to build public and political will for change and demand for solutions.

Joining us on our mission to inspire action and change to solve UK poverty, you will become part of an organisation that’s embracing matrix working, technology, innovation, digital and design thinking to modernise what we do and how we do it.

Taking a lead on all our user insight, from understanding how they use our web products and where we can improve, to how they think and feel about poverty as a complex subject matter, our brand and our campaigns is the key contribution of this role.

About you

We are looking for someone with huge enthusiasm for what we do, who can engage in our mission and purpose. Our ideal candidate will not only be passionate about the whole user experience, but also highly experienced in identifying research opportunities; designing research objectives; and conducting user research using the right methods.

Good communication skills are key as you will need to be able to explain insights in a way that other people understand and engage the whole team in your research findings.

About us

Joseph Rowntree Foundation is a social change organisation with a 100-year history. We’re built on trust, show we care, and exist to make a difference.

We work with others to put forward sector-leading research, evidence, solutions and stories to the UK’s influencers and decision makers.

We believe that a prosperous poverty-free UK is within reach, we just need more people to believe it too.

To make our vision a reality we need talent, ideas, skills and passion, plus we need to change some of what we do and how we do it too. So, we’re embarking on a significant period of change. Change that will see us become an outcome focused organisation that embraces new ways of working and modern practices.

If you share our passion, then we need to hear from you.

Closing date for applications is Sunday 26 January 2020

In support of our approach to flexible working we are happy to receive applications from those seeking full time employment, as well as those who may want to share the role on a part time basis.

When making your application, please state whether you want to be considered for either full or part time work and, if part time, the number of hours per week you would be looking for.

Our commitment to diversity

We are committed to creating opportunities for under-represented groups. BAME groups are under-represented in the organisation and are positively encouraged to apply. We shall apply Section 159 of the Equalities Act 2010 in the recruitment process.

At JRF/JRHT we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background etc.

Apply Now

Feel free to get in touch to discuss further

How can we help?
Request a demo

Request a demo

If you leave us your details, we’ll call you to organise a demonstration of our Octo system; a central hub to attract, engage and manage talent.

Book an Audit

Please complete the form below, leaving any additional comments that you feel would be useful, and we’ll be in touch.
  • This field is for validation purposes and should be left unchanged.

Watch Video

To watch our video, simply enter your details below:
  • This field is for validation purposes and should be left unchanged.

How can we help?

If you provide your contact details, we’ll call you to discuss your requirements in more detail.